The Director of Citizen and Information Resources will lead, plan, direct and oversee the
department's varied programs and services. The director provides key leadership in managing the
day-to-day operations of the Citizen and Information Resources department to provide high quality
services and programs including:
• Establish the goals and objectives for the Department of Citizen Information and Resources
and develop strategies and methods to enhance and encourage community engagement and volunteerism.
• Provide leadership in managing the daily operations of the Department of Citizen Information
and Resources by working collaboratively with the program managers to understand the needs of the
department and delivery of quality programs and services.
• Develop, implement, and administer programs and services to connect all residents, including
youths, older adults, underrepresented groups, and those with disabilities and special needs to
county and community resources.
• Work effectively and collaboratively with citizen advisory boards, county departments,
nonprofit organizations, governmental agencies, elected officials, other key community
stakeholders and the public.
• Increase awareness, interest, and knowledge of the county’s programs, activities and services
available to the community through educational activities that
promote transparency and open communication, fostering an informed and knowledgeable public.
• Promote volunteerism on a variety of public platforms to grow the volunteer base and foster
relationships among county government, residents, businesses, and local and regional organizations
to strengthen the community in which we live, learn, work and play.
• Manage the fiscal operations of the operating department, to include, administering the
budget, securing grants or other funding for program and services;
and monitoring performance standards and reporting requirements for grant funding.
• Maintain awareness of the changing needs and emerging opportunities in the county and
identify opportunities to adapt existing approaches or develop new programs to increase community
• Monitor legislative issues and provide policy guidance
gional and state initiatives relating uth and aging concerns.